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Turn Training Content Into More Ways to Learn

Give distributed teams more ways to engage with and reinforce the learning content you already have.

Know Your Way (KYW) transforms source learning content into five complementary learning experiences — helping people understand, recall, connect, practice and listen to information in different ways.

Flashcards Quizzes Knowledge Maps Audio Learning Content Breakdowns
Know Your Way running on an HVAC troubleshooting module: the training content on the left and a flashcard generated from it on the right, with the flashcards, quiz, mind map and audio toolbar below.
The Challenge

Training across multiple locations shouldn’t mean one way of learning

Home Services and franchise organizations often need to make important knowledge accessible across distributed teams, roles and locations.

Distributed TeamsDifferent roles, locations and schedules
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Existing Learning ContentThe material you already have
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Different Ways People LearnReading, practice, visuals, listening

But people don’t all engage with information in the same way. Some learn effectively by reading. Others benefit from practice, visualization, repetition or listening.

KYW helps organizations extend appropriate learning content into multiple learning experiences rather than requiring learners to rely on a single format.

Core Product

One source. Five ways to learn.

KYW creates multiple learning experiences around the same source content.

01  Flashcards

Reinforce key information

Turn important concepts into focused question-and-answer experiences that support recall and review.

Know Your Way flashcards generated from an HVAC training module, showing the answer side of a card.
02  Quizzes

Check understanding

Give learners opportunities to test their understanding and reinforce what they have learned.

A Know Your Way quiz question on HVAC components, with the selected and correct answers marked.
03  Knowledge Maps

See how information connects

Represent relationships between concepts visually, helping learners understand how individual ideas fit together.

A Know Your Way knowledge map of the refrigeration cycle, showing how concepts relate to each other.
04  Audio Learning

Learn by listening

Provide an audio, podcast-style way to engage with learning material when listening is more convenient.

The Know Your Way audio player part-way through a generated podcast on HVAC systems and diagnostics.
05  Content Breakdowns

Make complex information easier to understand

Break learning material into more approachable sections so learners can work through information step by step.

A Know Your Way content breakdown explaining why an answer was wrong, with the concept explained step by step.
Home Services Example

What could this look like in Home Services?

From technical learning content to multiple learning experiences.

Technical Learning ContentHVAC System Components & Troubleshooting Fundamentals
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Know Your WayFive learning experiences
Flashcards

Recall key components, terminology and concepts.

Quizzes

Check understanding of the material.

Knowledge Maps

Visualize relationships between systems and components.

Audio Learning

Review the topic through a listening experience.

Content Breakdowns

Work through complex concepts in more manageable sections.

Same learning topic. Different ways to engage with it.

Learning Approach

Designed around how people learn

Learning isn’t one-size-fits-all.

Recall

Reinforce important information through active retrieval.

Practice

Give learners opportunities to check their understanding.

Connections

Help learners see relationships between concepts.

Listening

Offer another way to engage with learning content.

Simplification

Make complex material easier to work through.

It’s not simply more content. It’s more ways to learn from the content you already have.

Your Existing Environment

Add learning experiences without starting over

KYW is designed to complement existing learning environments rather than require organizations to replace the systems they already use.

Existing Learning ContentWhat you already deliver
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Know Your WayFive learning experiences
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Recall · Practice · Visualize · Listen · UnderstandMore ways to engage

For organizations already delivering digital learning or training content, KYW provides an additional way for learners to engage with appropriate source material.

Applications

Built for distributed learning

Home Services and franchise organizations can have people learning across different roles, locations and schedules.

Technical Knowledge

Help reinforce important concepts and terminology.

Product & Service Knowledge

Give teams different ways to understand service-related learning material.

New-Team-Member Learning

Support learning and reinforcement as people become familiar with relevant content.

Knowledge Reinforcement

Give experienced team members additional ways to revisit important information.

The specific application depends on the organization’s existing content and training environment.

Product Experience

See Know Your Way in action

One source can become multiple ways to engage with learning.

Flashcards Remember
Quizzes Practice
Knowledge Maps Connect
Audio Learning Listen
Content Breakdowns Understand
Explore Know Your Way

See what your training content could become

You already have knowledge your teams need. Know Your Way gives them more ways to learn from it — flashcards, quizzes, knowledge maps, audio learning and content breakdowns.

Request a 15-minute KYW demo and see whether Know Your Way could complement your organization’s existing learning environment.

You’ll be able to pick a time that suits you.